Our 365 Warranty

Our dedicated team meticulously inspects every piece before it is shipped, ensuring that your custom jewelry is as perfect as possible. However, we understand that even with our best efforts, mistakes can happen.

That’s why we offer a 365-day replacement warranty with every purchase.

If you’re not satisfied with your custom necklace, bracelet, or keychain, simply email us with your order number to take advantage of this warranty.

Please Note:

• We cannot refund orders that have been misused or altered.
• Photographic evidence of any issues related to workmanship or quality is required.
• Postage costs for replacements are not covered.
• The warranty will be void if there are signs of misuse or unauthorized modifications.
• We are not responsible for lost or stolen jewelry.

Our goal is to ensure you’re delighted with your custom piece, and we’ll do our best to resolve any issues promptly.